Privacy Policy
Privacy Policy for Mango Cabs GP Inc
Mango Cabs GP Inc ("we", "our", or "us") values your privacy and is committed to safeguarding the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our taxi services, mobile app, website, or contact us through other means.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a) Personal Information
Full Name
Contact Number
Email Address
Pickup and Drop-off Locations
Payment Details (processed via secure third-party providers)
Device Information (when using our mobile app)
Real-Time Location Data (with permission, for routing and pickup)
b) Non-Personal Information
Browser type and version
Operating system
Usage data (e.g., ride history, app interactions)
2. How We Use Your Information
Mango Cabs GP Inc uses your information to:
Provide and manage ride bookings and transportation services
Facilitate secure payment processing
Enhance customer support and resolve issues
Improve and personalize our services and user experience
Monitor service quality and ensure safety
Communicate with you (e.g., booking confirmations, receipts)
Comply with applicable legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information under the following circumstances:
With our drivers to complete your trip
With third-party service providers (e.g., payment processors, analytics tools) under strict confidentiality agreements
With authorities or law enforcement when legally required
During a business transfer (e.g., merger or acquisition), with notice provided
4. Data Security
Mango Cabs GP Inc employs robust security measures to protect your information:
Encrypted communications (HTTPS and secure APIs)
Secure, access-controlled data storage systems
Regular security audits and risk assessments
Restricted employee access to personal data
5. Data Retention
We retain your data only as long as necessary to:
Deliver and improve our services
Fulfill legal, tax, and accounting obligations
Resolve disputes and enforce our agreements
6. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
Access personal data we hold about you
Correct inaccurate or outdated data
Request deletion of your personal information
Object to or restrict certain data processing
Withdraw consent (where applicable)
Lodge a complaint with a data protection authority
To make such a request, please contact us at privacy@mangocabs.com or use the contact details below.
7. Cookies and Tracking Technologies
Our website and app may use cookies, GPS, and other tracking tools to:
Improve user experience
Analyze usage trends
Provide personalized features and navigation
You can control or disable cookies via your browser settings.
8. Third-Party Links
Our platforms may contain links to third-party websites or apps. Mango Cabs GP Inc is not responsible for the privacy practices of these external platforms. We encourage you to review their policies before use.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website or app, and the effective date will be updated. Please review this policy periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Mango Cabs GP Inc
9804 100 Ave. Unit 200
Grande Prairie, AB T8V 0T8
Email: privacy@mangocabs.com
Phone: 780-533-3366